Shipping

• We offer shipping within the United Arab Emirates and internationally. Upon checkout, if your destination is covered by our shipping agents, you will be provided with courier options, service types, and delivery timeframes to select from.
• Local Shipments: For orders within the UAE, delivery will take approximately 2 working days.
• International Shipments: For international orders, delivery typically takes 3 to 7 working days. In the event of delays, please contact us at [email protected].
• Duties and Taxes: Depending on the product, its value, and the destination, duties, taxes, and VAT may apply. Customers are responsible for these fees, if applicable.
• There may be certain countries we are unable to ship to due to restrictions. This list of restricted countries may change, and we will keep our website updated accordingly.

Safety Disclaimer

• Our company accepts no liability in the unlikely event of any reactions or adverse effects caused by the use of products from our partnered stores. Each store is responsible for ensuring the safety of their products.

Return and Exchange

• Returns or Exchanges: Lalazar Marketplace does not facilitate direct returns or exchanges. If a store allows returns or exchanges, customers will be directed to contact the store via email or phone.
• Return Request: Customers have a 3-day window from the date of delivery to request a return. Beyond this period, returns may not be accepted.